{"id":1415,"date":"2021-11-22T13:37:46","date_gmt":"2021-11-22T08:07:46","guid":{"rendered":"https:\/\/atomic-temporary-113163122.wpcomstaging.com\/?p=1415"},"modified":"2024-01-11T11:44:14","modified_gmt":"2024-01-11T06:14:14","slug":"disrupting-employee-verification-process-in-the-21st-century","status":"publish","type":"post","link":"https:\/\/elockr.io\/blogs\/disrupting-employee-verification-process-in-the-21st-century\/","title":{"rendered":"Disrupting Employee Verification Process in the 21st century"},"content":{"rendered":"\n

In the earlier days, people were using birds to send mail. Pigeons were mostly used because of their excellent sense of direction. Then came your friendly neighborhood postman carrying letters and telegrams, till emails disrupted that. <\/p>\n\n\n\n

Emails, for all the efficiency they brought, came with a small problem. The fact that there were so many of them, they often went unnoticed and unresponded and that wasn\u2019t very welcoming. <\/p>\n\n\n\n

Lack of email response, or a delay, is also one of the key challenges with the verification of employment records, as it happens in India and around the globe. More often than not, the verification is time-critical for a new employer, but generally not a priority for old employers! HR team of the old employers cannot be held accountable for promptly responding to verification requests as it doesn\u2019t sit high on the urgency\/importance matrix for them.<\/p>\n\n\n\n

This is set to change rapidly, as organizations are rapidly adopting \u201cLockers\u201d<\/strong> to issue employment records for their ex-employees. These lockers are secure digital repositories that can be used by new employers (or any organization interested in verifying previous employment history) to instantly verify employment records. The issuance of records and the verification of records can happen using a web portal, or a mobile app that integrates with the APIs provided by the locker provider. Furthermore, these lockers are privacy-friendly, as they can provide candidate-facing interfaces, and ensure the consent of the employee before her\/his employment record is verified. <\/p>\n\n\n\n

Let us delve deeper into some of the challenges faced by the new employers while conducting verification, and the benefits that the adoption of these lockers bring. <\/p>\n\n\n\n

Challenge #1<\/strong><\/p>\n\n\n\n

The employment verification process is broken in India<\/p>\n\n\n\n

Previous employment verification (one of the most critical checks opted by organizations) can take up to 3 weeks and needs several reminders going to the previous employer. This can even hinder the candidature of an employee joining a new organization. Furthermore, organizations follow a non-uniform methodology of responding to ex-employee verification requests, spending a cumulative of 10-20 minutes for reviewing and completing one request, which translates to anywhere between INR 300-500. It is a fiduciary duty that doesn\u2019t add productive value but demands HR attention every time a request is raised.  <\/p>\n\n\n\n

But by adopting a locker approach, digital employment records can be verified instantly anytime, anywhere. Organizations can write or issue employment credentials of their ex-employees, that can be verified instantly and digitally by new employers or service providers. Employment records can be written at the time of deboarding of an employee or contractor. A very basic employment record will comprise of:<\/p>\n\n\n\n